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✨ AI Suggestion: Based on your location (Sector 21), common issues are Water Supply & Road Maintenance
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💧
Water
Supply
🛣
Road &
Pothole
💡
Street
Light
🗑
Garbage
Collection
🌳
Tree /
Park
🏗
Drainage
Issue
Description
Water pressure very low since morning. Sector 21, Block B, near main road junction.
📍
Sector 21
Detected
📷
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1/3 added
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GMC-2026-4821 · Water Leakage · Sector 21
Current Status In Progress
60%
Assigned: Er. Pradeep Sharma · Ward 21 · Due: Today 6PM
Timeline
Complaint Filed
Mar 11, 09:42 AM · Auto-categorized by AI
Assigned to Officer
Mar 11, 10:15 AM · Er. Pradeep Sharma
Work In Progress
Since 11:30 AM · At Sector 21 Main
4
Citizen Verification
Pending resolution
🧠 AI Prediction: Resolution expected by 6:00 PM today · 87% confidence
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Predictive Tracking
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GMC-2026-4789 · Road Pothole · Sector 14
Before / After Comparison
Before
After
🧠 AI Quality Check PASSED
Work Quality:Excellent (92/100)
Issue Resolved:Yes · 97% confidence
Resolution Time:46 hrs (within SLA)
Your Rating
4/5 — Good work, resolved quickly
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