Water Supply
247 active
⬆ 42 critical
Roads & Infra
189 active
⬆ 28 critical
Environmental
85 active
↓ 12 critical
Waste Mgmt
143 active
⬆ 8 critical
📊 Category Distribution — Today
🌳 Environmental Breakdown
🌳 Unauthorized Tree Cutting12
🏞 Park Maintenance Issues28
🏗 Green Space Encroachment8
💨 Pollution / Air Quality15
🚯 Illegal Dumping22
📈 Category Trends — Last 6 Months
💧 Water Supply
Oct
198
Nov
228
Dec
220
Jan
242
Feb
235
Mar
247
🌳 Environmental ↓
Oct
118
Nov
112
Dec
98
Jan
92
Feb
88
Mar
85
🧠 AI Category Intelligence
📉 Environmental complaints ↓ 12% — Green Capital initiative working effectively
⚠ Water supply: spike predicted in Sector 21 next week (+23 complaints)
✨ Auto-categorization accuracy: 90.2% — model continuously improving
Model Confidence: 89% | Last updated: 11 Mar 2026, 11:45 AM
⏱ Category SLA Performance
| Category | Avg Resolution | SLA Compliance | Status |
|---|---|---|---|
| 💧 Water Supply | 2.4 days | 88% | ✅ On Track |
| 🚧 Roads | 3.8 days | 76% | ⚠ Monitor |
| 🌳 Environmental | 4.2 days | 71% | ⚠ Monitor |
| 🗑 Waste | 1.8 days | 94% | ✅ Excellent |