89
Active Officers
↑ 3 from last month
2.8d
Avg Resolution Time
↓ 0.4d improvement
34
Overdue Complaints
⚠ 6 approaching SLA
78%
AI Tool Usage Rate
↑ 12% this quarter
👮 Officer Performance Leaderboard
| # | Officer | Department | Assigned | Resolved | Avg Days | SLA % | AI Use | Score | Status |
|---|---|---|---|---|---|---|---|---|---|
| 1 | R. Patel | Water Supply | 42 | 40 | 1.9 | 98% | ✅ |
94
|
Top |
| 2 | S. Shah | Roads | 38 | 35 | 2.1 | 95% | ✅ |
91
|
Top |
| 3 | M. Desai | Sanitation | 55 | 49 | 2.4 | 91% | ✅ |
88
|
Good |
| 4 | P. Joshi | Parks | 28 | 24 | 2.7 | 88% | ✅ |
84
|
Good |
| 5 | A. Trivedi | Electricity | 31 | 26 | 3.1 | 82% | ✅ |
79
|
Avg |
| 6 | K. Mehta | Drainage | 44 | 36 | 3.5 | 80% | — |
75
|
Avg |
| 7 | N. Pandya | Building | 19 | 14 | 3.8 | 76% | — |
70
|
Avg |
| 8 | H. Solanki | Water Supply | 36 | 26 | 4.2 | 68% | — |
61
|
Low |
| 9 | D. Bhatt | Roads | 27 | 18 | 4.8 | 62% | — |
55
|
Low |
| 10 | V. Chauhan | Sanitation | 22 | 13 | 5.4 | 56% | — |
48
|
Low |
🧠 AI Performance Insights
✅ R. Patel resolves 2x faster than city avg — replicate methodology
⚠️ H. Solanki & D. Bhatt: reassign 8 overdue complaints now
📊 Officers using AI tools resolve 34% faster on average
🎯 Training V. Chauhan on AI categorization could improve score by 18pts
🎯 Confidence: 87% | ✨ AI-Generated
🏢 Department Performance
Water Supply
88%
Roads
82%
Sanitation
79%
Parks & Green
76%
Electricity
72%
Drainage
66%
Building
61%